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Barista Job Description

The Barista’s responsibilities include educating customers, making recommendations based on their preferences and up-selling special items. To be successful in this role, you should demonstrate proficiency in vending, marketing, sales and customer service.


  • Be punctual and in uniform

  • Greet and interact with both new and regular customers warmly and professionally

  • Give customers marketing materials and answer their questions regarding products and services

  • Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and dietary needs)

  • Prepare beverages following recipes

  • Setup buffet stations such as beverages and prepared food, like cookies, pastries and muffins

  • Wear gloves when handling food

  • Receive, process payments (cash and credit cards) and give receipts

  • Maintain and improve appearance of the coffee bar to include but not limited to restocking and cleanliness

  • Replenish stock of cups, plates, flatware, napkins, plastic gloves and cleaning materials per checklist

  • Take inventory prior to setup and complete inventory checklist

  • Submit inventory checklist sheet along with equipment return

  • Check if brewing equipment operates properly and report any maintenance needs. Call Shift Supervisor for any

    unresolved issues.

  • Ensure caution signs are positioned appropriately at each event (Safety First!)

  • Comply with health, safety and food handling regulations

  • Communicate customer feedback to managers and recommend new menu items

  • Generate revenue by attracting new customers; defining new and expanded services and products

  • Observe attendance

  • Take photos of coffee bar, buffet station and crowd if possible

  • Clean up - Thoroughly clean the area at the end of event to include sweeping and/or mopping

    Skills and Qualification

  • Previous work experience as a Barista or Waiter/Waitress preferred but not required

  • Friendly, outgoing and dedicated to outstanding customer service

  • Hands-on experience with brewing equipment

  • Knowledge of sanitation and food handling regulations

  • Flexibility to work various shifts

  • Takes initiative

  • Detail oriented and passionate about product delivery

  • Basic math skills

  • Ability to gauge customers’ preferences

  • Excellent communication skills

  • High school diploma; relevant training is a plus

  • Must become ServSafe certified within 60 days of employment

    Work Hours and Physical Demands

  • Typical Shift: 6:30 a.m. to 12 p.m.

  • Typical Hours: 3 to 4

  • Be able to lift at least 30 pounds

  • Standing for at least 3 hours


  • Fun working environment

  • Opportunities for Advancement

  • Referral Bonus (conditions apply)

  • Part-time and full-time opportunities available.

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