Barista Job Description

​

The Barista’s responsibilities include educating customers, making recommendations based on their preferences and up-selling special items. To be successful in this role, you should demonstrate proficiency in vending, marketing, sales and customer service.

​

Responsibilities

• Be punctual and in uniform

• Greet and interact with both new and regular customers warmly and professionally

• Give customers marketing materials and answer their questions regarding products and services

• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and dietary needs)

• Prepare beverages following recipes

• Setup buffet stations such as beverages and prepared food, like cookies, pastries and muffins

• Wear gloves when handling food

• Receive, process payments (cash and credit cards) and give receipts

• Maintain and improve appearance of the coffee bar to include but not limited to restocking and cleanliness

• Replenish stock of cups, plates, flatware, napkins, plastic gloves and cleaning materials per checklist

• Take inventory prior to setup and complete inventory checklist

• Submit inventory checklist sheet along with equipment return

• Check if brewing equipment operates properly and report any maintenance needs. Call Shift Supervisor for any

  unresolved issues.

• Ensure caution signs are positioned appropriately at each event (Safety First!)

• Comply with health, safety and food handling regulations

• Communicate customer feedback to managers and recommend new menu items

• Generate revenue by attracting new customers; defining new and expanded services and products

• Observe attendance

• Take photos of coffee bar, buffet station and crowd if possible

• Clean up - Thoroughly clean the area at the end of event to include sweeping and/or mopping

  Skills and Qualification

• Previous work experience as a Barista or Waiter/Waitress preferred but not required

• Friendly, outgoing and dedicated to outstanding customer service

• Hands-on experience with brewing equipment

• Knowledge of sanitation and food handling regulations

• Flexibility to work various shifts

• Takes initiative

• Detail oriented and passionate about product delivery

• Basic math skills

• Ability to gauge customers’ preferences

• Excellent communication skills

• High school diploma; relevant training is a plus

• Must become ServSafe certified within 60 days of employment

  Work Hours and Physical Demands

• Typical Shift: 6:30 a.m. to 12 p.m.

• Typical Hours: 3 to 4

• Be able to lift at least 30 pounds

• Standing for at least 3 hours

  Perks

• Fun working environment

• Opportunities for Advancement

• Referral Bonus (conditions apply)

• Part-time and full-time opportunities available.